Impact of Supervisory Support on Turnover Intention: The Mediating Role of Burnout and Job Satisfaction in a Longitudinal Study

Administration and Policy in Mental Health
Sadaaki FukuiMichelle P Salyers

Abstract

High rates of provider turnover are problematic for our mental health system. Research indicates that supervisory support could alleviate some turnover intention by decreasing emotional exhaustion (a key component of burnout) as well as by increasing job satisfaction. However, the potential mediation mechanisms have not been rigorously tested. Longitudinal data collected from 195 direct clinical care providers at two community mental health centers identified positive effects of supervisory support on reduced turnover intention through reduced emotional exhaustion. Job satisfaction was not a significant mediator. Supervisory support may help mitigate turnover intention through work-related stress reduction.

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Citations

Nov 28, 2019·The International Journal of Health Planning and Management·Yong GanZuxun Lu
Nov 22, 2019·Journal of Clinical Psychology in Medical Settings·Lisa H CostelloAyelet Talmi
Sep 13, 2020·Administration and Policy in Mental Health·Alicia C BungerThomas Gregoire
Feb 6, 2021·Journal of Health Organization and Management·Gregory A AaronsKendal Reeder
Jan 9, 2021·Health and Quality of Life Outcomes·Kwadwo Owusu AkuffoEmmanuel Kofi Addo

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