Impacts of suppression on emotional responses and performance outcomes: an experience-sampling study in younger and older workers

The Journals of Gerontology. Series B, Psychological Sciences and Social Sciences
Dannii Y Yeung, Helene H Fung

Abstract

Past studies have demonstrated that older adults used less emotional suppression to regulate their emotions than did younger adults, but the effectiveness of using this emotion regulatory strategy on psychosocial well-being across age remains largely unexplored. The present study adopted an experience-sampling method to examine whether the impacts of momentary employment of emotional suppression on momentary positive and negative emotions and job performance would be different by age. Eighty-seven Chinese insurance workers, aged between 18 and 61 years, participated in a 5-day sampling study. Their affective responses at work, momentary task performance, and sales productivity were recorded. Results showed that older workers' greater use of suppression at work was associated with lower intensity of negative emotions, whereas such association was not found among younger workers. Moreover, greater use of suppression over the sampling period was significantly predictive of sales productivity of older workers, but such a positive association was not shown in younger workers. These findings reveal that the use of suppression at work may be more effective for older workers than for younger workers.

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Citations

Oct 16, 2014·Science China. Life Sciences·JiaJin YuanJieMin Yang
Jan 28, 2015·International Journal of Psychology : Journal International De Psychologie·Henry C Y Ho, Dannii Y Yeung
Oct 3, 2013·The Journals of Gerontology. Series B, Psychological Sciences and Social Sciences·Dannii Y YeungDarius K-S Chan
Dec 10, 2015·Journal of Health and Social Behavior·Kristi WilliamsAdrianne Frech
Dec 27, 2018·International Journal of Environmental Research and Public Health·Hui-Chuan Hsu
Feb 6, 2020·International Journal of Psychology : Journal International De Psychologie·Dannii Y Yeung, Sowan Wong
Jun 3, 2017·International Journal of Psychology : Journal International De Psychologie·Henry C Y Ho, Dannii Y Yeung

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