[Improvement of team competence in the operating room : Training programs from aviation].

Der Anaesthesist
C E SchmidtM Bauer

Abstract

Growing attention has been drawn to patient safety during recent months due to media reports of clinical errors. To date only clinical incident reporting systems have been implemented in acute care hospitals as instruments of risk management. However, these systems only have a limited impact on human factors which account for the majority of all errors in medicine. Crew resource management (CRM) starts here. For the commissioning of a new hospital in Minden, training programs were installed in order to maintain patient safety in a new complex environment. The training was planned in three parts: All relevant processes were defined as standard operating procedures (SOP), visualized and then simulated in the new building. In addition, staff members (trainers) in leading positions were trained in CRM in order to train the complete staff. The training programs were analyzed by questionnaires. Selection of topics, relevance for practice and mode of presentation were rated as very good by 73% of the participants. The staff members ranked the topics communication in crisis situations, individual errors and compensating measures as most important followed by case studies and teamwork. Employees improved in compliance to the SOP, team c...Continue Reading

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Citations

Mar 26, 2011·Der Anaesthesist·C E SchmidtM Bauer
Feb 14, 2012·Critical Care : the Official Journal of the Critical Care Forum·Joep M DrooghJan G Zijlstra
Jun 7, 2018·Der Nervenarzt·A-S BiesalskiM Zupanic

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