Information and communication technologies for informal carers and paid assistants: benefits from micro-, meso-, and macro-levels

European Journal of Ageing
Stephanie CarreteroClara Centeno

Abstract

The aim of this study was to explore the benefits of information and communication technologies (ICT)-based services for informal carers and paid assistants of older people living in the community. We cross-case analysed the effects of twelve initiatives in the EU, the USA and Canada, based on their individual analysis documented through interviews with promoters and a literature review. We carried out the cross-case analysis following a variables-oriented strategy on seven dimensions of impact at micro-, meso- and macro-levels: the quality of life of informal carers and paid assistants, quality of life of care recipients, quality of care, care efficiency and sustainability, acceptability, and infrastructure and accessibility. ICT-based services for informal carers and paid assistants improve the quality of life of older people and their carers and access to qualified care. They also generate savings which contribute to the sustainability of the care systems. These findings constitute a first look at the benefits of the use of ICT-based services for informal carers and paid assistants. Nevertheless, more research using experimental methods is needed to demonstrate the impact of these ICT-based services at meso- and macro-levels...Continue Reading

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Citations

Jun 14, 2016·Neurología : publicación oficial de la Sociedad Española de Neurología·F J Garzón-MaldonadoN García-Casares
Jan 14, 2017·Informatics for Health & Social Care·Femke De BackereFilip De Turck
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Jan 24, 2020·European Journal of Cardiovascular Nursing : Journal of the Working Group on Cardiovascular Nursing of the European Society of Cardiology·Hanna Allemann, Arianna Poli
Jan 4, 2020·Journal of Nursing Management·George PavlidisMarianna Tsatali
Oct 20, 2018·International Journal of Environmental Research and Public Health·Rafat HussainPeta Ryan
Jul 15, 2020·JMIR MHealth and UHealth·Ronelle Jansen, Marianne Reid
May 12, 2019·International Journal of Environmental Research and Public Health·Andraž PetrovčičVesna Dolničar
Apr 22, 2020·Social Science & Medicine·Sara E ShawTrisha Greenhalgh

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