Information concerning ICU patients' families in the handover-The clinicians' «game of whispers»: A qualitative study.

Journal of Clinical Nursing
Anne Mette NygaardRanveig Lind

Abstract

To explore how information concerning ICU patients´ families is included in the ICU clinicians' daily handover. Handover refers to the transfer of information and care responsibility between clinicians. An effective and precise handover are of great importance to ensure quality of care. Although improvements in handovers have received increasing attention in recent decades, little is known about how information about ICU patients' family members is included in handovers. A qualitative study using Charmaz' constructivist grounded theory approach. Data were gathered through participant observation, focus groups, dyadic and individual interviews of physicians and nurses from four ICUs in different Norwegian hospitals. The data consist of 270 observation hours, seven focus groups, three dyadic interviews and two individual interviews. Field notes and transcribed interview data were analysed using constructivist grounded theory approach. COREQ checklist was applied as reporting guideline for this study. "A game of whispers" emerged as the core category, representing missing information about the patient's family during the handover. Together with three subcategories: "documentation dilemmas," "being updated" and "talking together," ...Continue Reading

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Citations

Aug 19, 2021·Nursing in Critical Care·Gro FrivoldRanveig Lind

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