Information provision, patient involvement, and emotional support: prospective areas for improving anesthetic care

Canadian Journal of Anaesthesia = Journal Canadien D'anesthésie
H D HadjistavropoulosJ A Boisvert

Abstract

To explore patients' perceptions of anesthetic care as measured by a patient-centered care survey. Specifically, the survey examined patient views of multiple diverse dimensions of care that are not typically fully addressed among patients receiving anesthesia services, namely opinions on Information Provision, Involvement in Care, Respect Shown, Physical Comfort, and Emotional Support. A total of 268 patients responded to a patient-centered care survey, a self-report factor analytically derived instrument designed to measure the aforementioned dimensions of care. Analyses revealed that the highest ratings of care were given to Physical Comfort and Respect. Ratings of Information Provision, Involvement, and Emotional Support were significantly lower. Ratings did not differ as a function of site of service, inpatient vs day surgery, surgical service, type of anesthetic, or anesthesiologist. The findings generated from the study are of value in obtaining a broader understanding of anesthesia services from the patient's perspective, and also in directing quality improvement initiatives. Other departments of anesthesiology interested in quality improvement initiatives may similarly benefit from measurement of patient-centered care.

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Citations

Mar 27, 2010·Journal of Advanced Nursing·Mark Mitchell
Aug 16, 2005·Annales Françaises D'anesthèsie Et De Rèanimation·J ThieblemontF Clergue
Apr 9, 2009·Anesthesiology·Pratamaporn ChanthongFrances Chung
Jul 14, 2009·Journal of Perioperative Practice·Mark Mitchell
Apr 17, 2013·Journal of Perioperative Practice·Mark Mitchell
Mar 12, 2010·British Journal of Nursing : BJN·Rinchen PelzangSimon Black

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