Innovative health care mobility services in the US

BMC Public Health
Mary K Wolfe, Noreen C McDonald

Abstract

Transportation barriers prevent millions of people from accessing health care each year. Health policy innovations such as shared savings payment models (commonly used in accountable care organizations) present financial incentives for providers to offer patient transportation to medical care. Meanwhile, ridesourcing companies like Uber and Lyft have entered the market to capture a significant share of spending on non-emergency health care transportation. Our research examines the current landscape of innovative health care mobility services in the US. We conducted an environmental scan to identify case examples of utilization of ridesourcing technology to facilitate non-emergency health care transportation and developed a typology of innovative health care mobility services. The scan used a keyword-based search of news publications with inductive analysis. For each instance identified, we abstracted key information including: stakeholders, launch date, transportation provider, location/service area, payment/booking method, target population, level of service, and any documented outcomes. We discovered 53 cases of innovation and among them we identified three core types of innovation or collaboration. The first and most common ...Continue Reading

References

Jan 26, 2005·The Journal of Rural Health : Official Journal of the American Rural Health Association and the National Rural Health Care Association·Thomas A ArcuryJames M Powers
Feb 7, 2012·Patient Education and Counseling·France LégaréUNKNOWN SDM-CPD Team
Apr 2, 2013·Journal of Community Health·Samina T SyedLisa K Sharp
Oct 19, 2016·Patient Education and Counseling·Ndeye Thiab DioufFrance Légaré
Dec 24, 2018·Journal of Medical Internet Research·Justin JoschkoClare Liddy

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Citations

Dec 8, 2020·Journal of Christian Nursing : a Quarterly Publication of Nurses Christian Fellowship
Mar 19, 2021·PloS One·Eleftheria Kontou, Noreen McDonald

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Software Mentioned

Uber
UberX
Lyft
HealthSpring
Access2Care
Cigna
Health
Paratransit
Uber Health

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