Introducing a checking technician allows pharmacists to spend more time on patient-focused activities

Research in Social & Administrative Pharmacy : RSAP
Patti NapierRhiannon Braund

Abstract

Internationally there is an increasing focus on the clinical and cognitive services that pharmacists can provide. Lack of time has been identified as a barrier to pharmacists increasing their clinical activities. Within the pharmacy workplace there are many tasks that can only be performed by a pharmacist. The final accuracy check of a dispensed prescription is currently the sole responsibility of pharmacists in New Zealand. This takes up a significant amount of time during a pharmacist's work day. The introduction of a checking technician role has been suggested to allow pharmacists more time to do more patient focused work. To investigate the amount of time pharmacy staff spend on specific activities and to establish whether the introduction of a checking technician into twelve pilot sites increased the amount of time that the pharmacists could spend on patient focused activities. This study utilised a self-reported work sampling technique in twelve pilot sites, selected from both the hospital and community settings. Work sampling using an electronic device was conducted at two time-points (before the implementation of a Pharmacy Accuracy Checking Technician (PACT) role and when the PACT was in place). Data was collected at 1...Continue Reading

Citations

Aug 11, 2018·Journal of Pharmacy Practice·Shane P DesselleLemuel Zamora
Sep 27, 2018·The International Journal of Pharmacy Practice·Patti NapierRhiannon Braund
Jan 23, 2020·American Journal of Health-system Pharmacy : AJHP : Official Journal of the American Society of Health-System Pharmacists·Shane P DesselleKenneth C Hohmeier
Aug 15, 2018·BMC Health Services Research·Sheila Feitosa RamosDivaldo Pereira de Lyra-Jr
Feb 18, 2020·European Journal of Hospital Pharmacy. Science and Practice·Michael Lloyd
Dec 7, 2018·Pharmacy : Journal of Pharmacy, Education and Practice·Alex J AdamsKimberly C McKeirnan
Apr 16, 2020·American Journal of Pharmaceutical Education·Teresa A O'SullivanJennifer L Bacci
Mar 21, 2020·Pharmacy : Journal of Pharmacy, Education and Practice·David P ZgarrickShane P Desselle
Jul 6, 2019·Research in Social & Administrative Pharmacy : RSAP·Thelma OnozatoDivaldo Pereira de Lyra
Dec 24, 2021·Journal of Primary Health Care·Chloë CampbellLynn McBain

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