Investigating admitted patients' satisfaction with nursing care at Debre Berhan Referral Hospital in Ethiopia: a cross-sectional study

BMJ Open
Nigussie Tadesse SharewTesfa Dejenie Habtewold

Abstract

The aims of the study were (1) to assess the level of patient satisfaction with nursing care and (2) to identify factors influencing patient satisfaction. A hospital-based, cross-sectional study was conducted with 252 admitted patients in the medical, surgical and paediatric wards. Debre Berhan Referral Hospital, Debre Berhan, Ethiopia, with a catchment population of 2.8 million. All patients admitted at least for 2 days and capable of independent communication were included. However, patients were excluded on any one of the following conditions: admitted for less than 2 days, cannot understand Amharic language, with critical illness or cognitive impairment that affects judgement, or inability to provide written informed consent. The mean age of the patients was 37.9 (SD=12.9) years, and half (50.4%) of them were male. Patient satisfaction with nursing care, measured by the Newcastle Satisfaction with Nursing Scale, was the outcome variable. Using a mean split approach, patient satisfaction scores were dichotomised into 'satisfied' and 'unsatisfied'. 49.2% of patients were satisfied with nursing care. Educational status and history of admission were significant factors influencing patient satisfaction with nursing care. Patient...Continue Reading

Citations

Mar 12, 2020·Journal of Psychosocial Nursing and Mental Health Services·Faith Raneh OmoronyiaOlufunmilayo Oluyemi Ogungbesan
Jul 20, 2019·BMC Nursing·Henok MulugetaTesfa Dejenie Habtewold
Feb 13, 2021·Journal of Education and Health Promotion·Fatemeh KalrooziAli Manafi Anari

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Statistical Package for the Social Sciences ( SPSS
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