Investigating the Links of Interpersonal Trust in Telecom Companies in Poland

Preprints.org
Helena Bulińska-Stangrecka, Anna Bagieńska

Abstract

The purpose of this paper is to examine if there are links between interpersonal trust and competences, relations and cooperation in Polish telecom companies. It examines what factors affect trust in coworkers and managers in sustainable organizations. The paper surveys a sample of 175 employees of telecom companies in Poland by means of a questionnaire. The results indicate that the competences, relations and cooperation are related to interpersonal trust. Regression analysis showed that the competences and relations predict a significant variance in trust amongst coworkers. Additionally, cooperation contributes to prediction of trust in mangers. Given the importance of trust in sustainable organizations, a better comprehension of what factors are related to team confidence provides valuable information for stakeholders. The results provide valuable clues how to improve interpersonal trust in sustainable organizations.

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