Knowledge of Healthcare Coverage for Refugee Claimants: Results from a Survey of Health Service Providers in Montreal

PloS One
Monica Ruiz-CasaresCécile Rousseau

Abstract

Following changes to the Interim Federal Health (IFH) program in Canada in 2012, this study investigates health service providers' knowledge of the healthcare coverage for refugee claimants living in Quebec. An online questionnaire was completed by 1,772 staff and physicians from five hospitals and two primary care centres in Montreal. Low levels of knowledge and significant associations between knowledge and occupational group, age, and contact with refugees were documented. Social workers, respondents aged 40-49 years, and those who reported previous contact with refugee claimants seeking healthcare were significantly more likely to have 2 or more correct responses. Rapid and multiple changes to the complex IFH policy have generated a high level of confusion among healthcare providers. Simplification of the system and a knowledge transfer strategy aimed at improving healthcare delivery for IFH patients are urgently needed, proposing easy avenues to access rapidly updated information and emphasizing ethical and clinical issues.

References

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Citations

Aug 23, 2007·BMC Family Practice·Ravi Bhatia, Paul Wallace
Apr 11, 2019·Prehospital and Disaster Medicine·Nurtaç Kavukcu, Kerim Hakan Altıntaş
Feb 19, 2020·Journal of Pediatric Psychology·Jessica C KichlerElissa Jelalian
Oct 19, 2016·Journal of Immigrant and Minority Health·Corinne M RhodesSanja Percac-Lima
Feb 13, 2019·The Canadian Journal of Nursing Research = Revue Canadienne De Recherche En Sciences Infirmières·Anita SubediMonakshi Sawhney
Mar 10, 2019·Canadian Journal of Public Health = Revue Canadienne De Santé Publique·Mark Tambe KeboaMary Ellen Macdonald
Nov 9, 2018·Journal of Immigrant and Minority Health·Anne-Marie MoreauBeatriz Ferraz Dos Santos
Nov 17, 2020·Journal of Palliative Medicine·Mohamed AbdelaalJenny Lau
Apr 25, 2021·Journal of Immigrant and Minority Health·Rochelle L FrounfelkerCecile Rousseau

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