Major cultural-compatibility complex: considerations on cross-cultural dissemination of patient safety programmes

BMJ Quality & Safety
Heon-Jae JeongPeter J Pronovost

Abstract

As the importance of patient safety has been broadly acknowledged, various improvement programmes have been developed. Many of the programmes with proven efficacy have been disseminated internationally. However, some of those attempts may encounter unexpected cross-cultural obstacles and may fail to harvest the expected success. Each country has different cultural background that has shaped the behavior of the constituents for centuries. It is crucial to take into account these cultural differences in effectively disseminating these programmes. As an organ transplantation requires tissue-compatibility between the donor and the recipient, there needs to be compatibility between the country where the program was originally developed and the nation implementing the program. Though no detailed guidelines exist to predict success, small-scale pilot tests can help evaluate whether a safety programme will work in a new cultural environment. Furthermore, a pilot programme helps reveal the source of potential conflict, so we can modify the original programme accordingly to better suit the culture to which it is to be applied. In addition to programme protocols, information about the cultural context of the disseminated programme should ...Continue Reading

Citations

Sep 22, 2012·BMJ Quality & Safety·Julian BionUNKNOWN Matching Michigan Collaboration & Writing Committee
Mar 11, 2015·Journal of Clinical Nursing·Bernice Yee-Shui Law, Engle Angela Chan
Nov 21, 2019·The International Journal of Health Planning and Management·Wui-Chiang LeeHeon-Jae Jeong
Oct 2, 2019·International Journal of Environmental Research and Public Health·Heon-Jae JeongPa-Chun Wang
Feb 6, 2020·International Journal of Environmental Research and Public Health·Heon-Jae JeongWui-Chiang Lee

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