Measuring teamwork in primary care: Triangulation of qualitative and quantitative data

Families, Systems & Health : the Journal of Collaborative Family Healthcare
Judith Belle BrownRichard H Glazier

Abstract

This article describes the triangulation of qualitative dimensions, reflecting high functioning teams, with the results of standardized teamwork measures. The study used a mixed methods design using qualitative and quantitative approaches to assess teamwork in 19 Family Health Teams in Ontario, Canada. This article describes dimensions from the qualitative phase using grounded theory to explore the issues and challenges to teamwork. Two quantitative measures were used in the study, the Team Climate Inventory (TCI) and the Providing Effective Resources and Knowledge (PERK) scale. For the triangulation analysis, the mean scores of these measures were compared with the qualitatively derived ratings for the dimensions. The final sample for the qualitative component was 107 participants. The qualitative analysis identified 9 dimensions related to high team functioning such as common philosophy, scope of practice, conflict resolution, change management, leadership, and team evolution. From these dimensions, teams were categorized numerically as high, moderate, or low functioning. Three hundred seventeen team members completed the survey measures. Mean site scores for the TCI and PERK were 3.87 and 3.88, respectively (of 5). The TCI w...Continue Reading

Citations

Jul 28, 2020·Journal of Interprofessional Care·Judith Belle BrownCathy Thorpe
May 30, 2020·Journal of Primary Care & Community Health·Karen A Dominguez-CancinoMaria Soledad Martinez-Gutierrez
Apr 20, 2021·Journal of Interprofessional Care·Anum Irfan KhanWalter P Wodchis

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