Measuring Work Engagement, Psychological Empowerment, and Organizational Citizenship Behavior Among Health Care Aides

The Gerontologist
Liane GinsburgDeanne Taylor

Abstract

Health care aides (HCAs) provide most direct care in long-term care (LTC) and home and community care (HCC) settings but are understudied. We validate three key work attitude measures to better understand HCAs' work experiences: work engagement (WEng), psychological empowerment (PE), and organizational citizenship behavior (OCB-O). Data were collected from 306 HCAs working in LTC and HCC, using survey items for WEng, PE, and OCB-O adapted for HCAs. Psychometric evaluation involved confirmatory factor analysis (CFA). Predictive validity (correlations with measures of job satisfaction and turnover intention) and internal consistency reliability were examined. CFA supported a one-factor model of WEng, a four-factor model of PE, and a one-factor model of OCB-O. HCC workers scored higher than LTC workers on Self-determination (PE) and lower on Impact, demonstrating concurrent validity. WEng and PE correlated with worker outcomes (job satisfaction, turnover intention, and OCB-O), demonstrating predictive validity. Reliability and validity analyses indicated sound psychometric properties overall. Study results support psychometric properties of measures of WEng, PE, and OCB-O for HCAs. Knowledge of HCAs' work attitudes and behaviors c...Continue Reading

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Citations

Nov 23, 2017·Journal of Applied Gerontology : the Official Journal of the Southern Gerontological Society·Tyrone A PerreiraJanet Lum
Jun 21, 2018·Journal of Nursing Management·Sharon O'Grady
Mar 13, 2019·Canadian Journal on Aging = La Revue Canadienne Du Vieillissement·Janet E SquiresCarole A Estabrooks
Mar 27, 2018·International Journal of Older People Nursing·Arsalan AfzalChiranjeev Sanyal
Oct 10, 2018·Canadian Journal on Aging = La Revue Canadienne Du Vieillissement·Stephanie A ChamberlainCarole A Estabrooks
Oct 18, 2018·Journal of Nursing Management·Mayara Larissa Nilsen SchumaherNeusa Maria Costa Alexandre
Feb 6, 2019·Environmental Science and Pollution Research International·Feiyu ChenWenbo Li
May 30, 2019·International Journal of Environmental Research and Public Health·Feiyu ChenRuyin Long
Mar 17, 2020·Home Health Care Services Quarterly·Ryuichi OhtaTakuji Katsube
Jul 1, 2019·Journal of the American Medical Directors Association·Melissa G Demery VarinJanet E Squires
Aug 11, 2019·Journal of the American Medical Directors Association·Laura D AloisioJanet E Squires
Jul 27, 2021·The Journal of Ambulatory Care Management·Aleece CaronKathryn Teng

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