Mindset matters: how mindset affects the ability of staff to anticipate and adapt to Artificial Intelligence (AI) future scenarios in organisational settings

AI & Society
Elissa Farrow

Abstract

Any first step in organisational adaptation starts with individuals' responses and willingness (or otherwise) to change an aspect of themselves given the transcontextual settings in which they are operating (Bateson in Small arcs of larger circles: framing through other patterns, Triarchy Press, Axminster, 2018). This research explores the implications for organisational adaptation strategies when Artificial Intelligence (AI) is being embedded into the ecology of the organisation, and when employees have a dominant fixed or growth mindset (Dweck in Mindset: changing the way you think to fulfil your potential. Robinson, London, 2017). Research participants were supplied with a single scenario based in 2030, where-as a result of Artificial Intelligence technology implementation-employees were going to be displaced. Using Torbert's (Organizational wisdom and executive courage, New Lexington Press, San Francisco, 1998) 'first, second and third person' research theory, participants were asked to independently review their thoughts, sense, and image of the future from a fixed mindset position (considered to be the worst case), then from a growth mindset perspective (best case), and then do the same collectively. Five key findings are...Continue Reading

References

Oct 15, 2009·Personality & Social Psychology Bulletin·Mary C Murphy, Carol S Dweck
Aug 3, 2012·Personality & Social Psychology Bulletin·Veronika JobCarol S Dweck
Sep 11, 2019·Personality & Social Psychology Bulletin·Elizabeth A CanningLaura J Kray

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