Modern Matrons: can they be easily identified by hospital patients?

British Journal of Nursing : BJN
Sally Bufton

Abstract

The Modern Matron was introduced into hospital Trusts in April 2002 to improve the basics of patient care. They were to be easily identifiable, highly visible and authoritative figures. This article reports on a quantitative study done to ascertain if patients can identify the Modern Matron in one acute NHS Trust. A researcher-developed questionnaire was sent to 20 Modern Matrons and a different questionnaire was distributed to 72 randomly selected patients. The results demonstrated that only 5% of patients surveyed were able to correctly identify the Modern Matron by their uniform. This may be explained by the response from the Modern Matrons when asked how much time was spent with patients; 67% of their normal working day was taken up with management of staff, paperwork and meetings, leaving very little direct patient time.

References

Feb 13, 2003·Journal of Nursing Management·Roger Watson, David R Thompson
Apr 8, 2003·Paediatric Nursing·Deborah Oughtibridge
Mar 9, 2005·Nursing Standard·Dawn Hill, Jane Hadfield

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Citations

Nov 20, 2008·Journal of Nursing Management·Dinah Gould
Jan 9, 2007·Journal of Nursing Management·Carol DealeyCatherine Elcoat

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