Multivariate Relationships Between Job Characteristics And Job Satisfaction In The Public Sector: A Triple Cross-Validation Study

Multivariate Behavioral Research
R LeeW K Graham

Abstract

This study investigated multivariate relationships between task characteristics, measured by the Job Diagnostic Survey, and satisfaction with work outcomes, measured by the Triple Audit Opinion Survey, for 1,972 workers in the public sector. The obtained canonical correlations were high and stable across independent samples of public employees as indicated by a triple cross-validation design. The results support the predictions derived from the Hackman and Oldham model that job characteristics are more important for feelings of intrinsic job satisfaction than feelings of extrinsic job satisfaction, and that job characteristic - job satisfaction relationships are higher for high self-actualization need strength employees than for low self-actualization need strength employees. It was concluded that previous job characteristic - job satisfaction relationships established for private sector employees can be generalized to public sector employees.

Citations

Oct 1, 1995·Multivariate Behavioral Research·K H LiangJ M Webb

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