Nurse Practitioners' Use of Communication Techniques: Results of a Maryland Oral Health Literacy Survey

PloS One
Laura W KooDushanka V Kleinman

Abstract

We examined nurse practitioners' use and opinions of recommended communication techniques for the promotion of oral health as part of a Maryland state-wide oral health literacy assessment. Use of recommended health-literate and patient-centered communication techniques have demonstrated improved health outcomes. A 27-item self-report survey, containing 17 communication technique items, across 5 domains, was mailed to 1,410 licensed nurse practitioners (NPs) in Maryland in 2010. Use of communication techniques and opinions about their effectiveness were analyzed using descriptive statistics. General linear models explored provider and practice characteristics to predict differences in the total number and the mean number of communication techniques routinely used in a week. More than 80% of NPs (N = 194) routinely used 3 of the 7 basic communication techniques: simple language, limiting teaching to 2-3 concepts, and speaking slowly. More than 75% of respondents believed that 6 of the 7 basic communication techniques are effective. Sociodemographic provider characteristics and practice characteristics were not significant predictors of the mean number or the total number of communication techniques routinely used by NPs in a week...Continue Reading

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Feb 6, 2019·The Journal of Nursing Education·Danielle WalkerCatherine Cormier
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Mar 3, 2020·Women and Birth : Journal of the Australian College of Midwives·Debra K CreedyJyai Allen

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