'One size does not fit all': Perspectives on diversity in community aged care

Australasian Journal on Ageing
Claudia MeyerRajna Ogrin

Abstract

Typically, older people are viewed via a single health condition, yet health outcomes are likely impacted by the intersection of many individual characteristics. Promoting inclusive health care is underpinned by reducing bias, respectful communication and supporting individual needs and preferences. This study explores perspectives of community aged care workers on diversity training and implementing training into practice. Ninety community aged care workers were telephone-interviewed three months after a one-day diversity training workshop. Interviews were audio-recorded, transcribed verbatim and analysed thematically. Five themes emerged: 'raising awareness'; 'reserving judgement'; 'confidence and empowerment to embed diversity into practice'; 'communicating effectively'; and 'thinking about change … but'. Diversity concepts were positively received, but applying diversity principles into practice is more difficult. Recommendations to promote inclusive health care included raising awareness of bias, communicating with inclusive language and embedding diversity concepts into community aged care practice by addressing individual, organisational and wider system constraints.

References

Mar 21, 2008·Journal of Gerontological Nursing·Cynthia M CreadyHelen F Potts
Jan 10, 2014·Journal of Graduate Medical Education·Ann King, Ruth B Hoppe
Dec 11, 2014·International Journal for Equity in Health·Olena HankivskyNatalie Clark
Feb 11, 2015·Health & Social Care in the Community·Nikki McCaffreyJulie Ratcliffe

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Citations

May 18, 2020·Nurse Education in Practice·Claudia MeyerRajna Ogrin

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