Oral versus written feedback in medical clinic

Journal of General Internal Medicine
D Michael ElnickiD K Morris

Abstract

To determine whether residents perceived oral, face-to-face feedback about their continuity clinic performance as better than a similar, written version. Single-blind, randomized controlled trial. Two university-based, internal medicine residency clinics. All 68 internal medicine and combined program (medicine-pediatrics, medicine-psychiatry, medicine-neurology, and preliminary year) residents and their clinic preceptors. Residents at each program were separately randomized to oral or written feedback sessions with their clinic preceptors. The oral and written sessions followed similar, structured formats. Both groups were later sent questionnaires about aspects of the clinic. Sixty-five (96%) of the residents completed the questionnaire. Eight of the 19 questions dealt with aspects of feedback. A feedback scale was developed from the survey responses to those eight questions (alpha = .86). There were no significant differences in the responses to individual questions or in scale means (p > .20) between the two feedback groups. When each university was analyzed separately, one had a higher scale mean (3.10 vs 3.57, p = .047), but within each university, there were no differences between the oral and written feedback groups (p >...Continue Reading

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Apr 23, 2009·Journal of General Internal Medicine·Marieke Kruidering-HallCalvin L Chou
Oct 16, 2008·Teaching and Learning in Medicine·Benjamin BlattLarrie Greenberg
Jul 13, 2002·Academic Medicine : Journal of the Association of American Medical Colleges·Judith L Bowen, David M Irby
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May 30, 2021·The Psychiatric Clinics of North America·Hermioni L AmonooDiana M Robinson

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