Organisational efficiency and co-worker incivility: A cross-national study of nurses in the USA and Italy

Journal of Nursing Management
Sara ViottiJudith E Arnetz

Abstract

To examine the relationship of co-worker incivility with organisational efficiency, workload and intention to leave in nursing samples from two different countries, the USA and Italy. Organisational efficiency has received little attention as a possible correlate of co-worker incivility in the nursing management literature. Studies on co-worker incivility have primarily been carried out in North America and no cross-national studies are available. Data were collected by a self-report questionnaire involving nurses from the USA (n = 341) and Italy (n = 313). Organisational efficiency was negatively associated with workload, co-worker incivility and intention to leave in both samples. The path from co-worker incivility to intention to leave was also positive and significant in both samples. Workload was positively associated with co-worker incivility and intention to leave in the US sample, but not in the Italian sample. The present study suggests that organisational efficiency is central to understanding both co-worker incivility and intention to leave among nurses. Nurse administrators should adopt interventions aimed at fostering organisational efficiency in an effort to reduce nurse co-worker incivility.

References

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Jun 1, 2016·Journal of Nursing Management·Belinda Mikaelian, David Stanley
Nov 4, 2016·Journal of Nursing Management·Ruhama Goussinsky, Yael Livne

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Citations

Oct 20, 2018·Journal of Nursing Management·Annamaria BagnascoLoredana Sasso
Jan 19, 2019·Journal of Nursing Management·Havva Arslan Yürümezoğlu, Gülseren Kocaman
Dec 28, 2018·Journal of Clinical Nursing·Alessandro StievanoGennaro Rocco
Jul 1, 2020·Frontiers in Psychology·Mohsin BashirShahzad Habib Gill
Apr 26, 2019·Violence and Victims·Judith E ArnetzChu-Hsiang Daisy Chang
Nov 14, 2021·Journal of Nursing Scholarship : an Official Publication of Sigma Theta Tau International Honor Society of Nursing·Yoon Heui LeeSoo-Kyoung Lee

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