Overcoming barriers in referral from schools to mental health services

Australasian Psychiatry : Bulletin of Royal Australian and New Zealand College of Psychiatrists
Stephen AllisonDorothy Abbot

Abstract

This survey of primary, secondary and area schools investigated their referrer satisfaction with six Child and Adolescent Mental Health Service (CAMHS) teams, spread over two metropolitan and four rural centres, and servicing six corresponding metropolitan and rural education districts. The survey aimed to identify barriers to referral from schools to CAMHS and to generate domains for quality improvement across the six local areas. School principals and counsellors completed the online Southern Schools Satisfaction Survey, which sought qualitative comment about aspects of the community mental health service in their area. The response rate (65%) was reasonably good for a large online survey, with 149 schools participating (171 respondents: 113 principals and 58 counsellors). The majority of the respondents were satisfied with the service from CAMHS (24% were 'very satisfied', 47% 'mostly satisfied' 23% 'mildly dissatisfied' and 6% 'very dissatisfied'). The main barriers and sources of dissatisfaction that schools identified were CAMHS waiting lists, service availability and lack of flexibility. Practices from the team with the highest percentage of satisfied school respondents formed a constructive basis for service-wide qualit...Continue Reading

References

Jun 1, 1996·The Australian and New Zealand Journal of Psychiatry·G ParkerA Sengoz
Jan 15, 2000·Journal of Paediatrics and Child Health·D R DossetorD Eggleton
Mar 16, 2001·The Australian Journal of Rural Health·S AllisonG Martin
Jun 7, 2002·Journal of the American Academy of Child and Adolescent Psychiatry·Pamela L OwensNicholas S Ialongo
Oct 16, 2004·Journal of Evaluation in Clinical Practice·Raylene LewisMary Hyland
Dec 14, 2004·Mental Health Services Research·Arlene Rubin StiffmanLeopoldo J Cabassa
Jan 13, 2006·Australasian Psychiatry : Bulletin of Royal Australian and New Zealand College of Psychiatrists·Danielle Maloney, Garry Walter
Nov 1, 2004·Child and Adolescent Mental Health·Denise Whitworth, Clare Ball

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Citations

Mar 12, 2010·Journal of Clinical Psychology·K Bryant SmalleyJames L Pugh
Feb 12, 2014·Australasian Psychiatry : Bulletin of Royal Australian and New Zealand College of Psychiatrists·Stephen AllisonLinda Isherwood
Jan 18, 2020·Health & Social Care in the Community·Jeffrey Waid, Meredith Kelly

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