Pathways through organizational socialization: A longitudinal qualitative study based on the psychological contract

Journal of Occupational and Organizational Psychology
Chris Woodrow, David E Guest

Abstract

In this study, we explore different pathways during organizational socialization through the lens of the psychological contract using in-depth longitudinal qualitative methods. Analysis of 112 critical incident interviews with 27 newcomers across their first year of work reveals five distinct psychological contract pathways through socialization, within which fulfilment and breach influence adjustment by facilitating or restricting opportunities to learn and integrate, as well as influencing attitudes and behaviour. The analysis reveals that whilst perceived psychological contract fulfilment facilitates newcomer adjustment, perceived breach can disrupt the process. We provide a detailed account of the way socialization and the psychological contract unfold for newcomers over time, and show that psychological contract events can significantly alter the course of adjustment. Delivery of perceived promises that are of particular importance to newcomers during early tenure can accelerate adjustment. Managers should therefore attempt to find out which promised contributions are important to employees and prioritize their delivery.The negative effects of perceptions of broken promises on newcomer adjustment may be reversed by later d...Continue Reading

References

Jun 1, 1992·The Journal of Applied Psychology·J P WanousK S Davis
Jul 1, 1954·Psychological Bulletin·J C FLANAGAN
Aug 3, 2005·The Journal of Applied Psychology·John D Kammeyer-MuellerDennis Ahlburg
Sep 16, 2005·The Journal of Applied Psychology·Wendy R BoswellJan Tichy
May 9, 2007·The Journal of Applied Psychology·Talya N BauerJennifer S Tucker
Jul 15, 2009·The Journal of Applied Psychology·Wendy R BoswellSatoris S Culbertson

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