Patient expectations and performance measures in dermatologic surgery

Clinics in Dermatology
Erica H Lee

Abstract

Patient satisfaction has increasingly played an important role in quality-of-care reforms and health care delivery. In dermatologic surgery, patient expectations of procedures and the outcomes are important determinants of satisfaction. Identification of the patient's met and unmet expectations through patient-reported outcome measures may enable a better understanding of the patient's perspective and improve communication and the delivery of care. Performance measures report on the quality of care being delivered. Performance measures currently being implemented into dermatologic practices may have a role in demonstrating the "quality" of dermatologic surgery procedures in the near future.

References

Aug 21, 2007·Journal of the American Academy of Dermatology·Anthony J DixonJohn B Dixon
Jul 17, 2010·Journal of the American Academy of Dermatology·Rebekah L Wilson, Steven R Feldman
Sep 11, 2012·Dermatologic Surgery : Official Publication for American Society for Dermatologic Surgery [et Al.]·Omar A IbrahimiDaniel B Eisen
Oct 30, 2012·Journal of the American Academy of Dermatology·Erica H LeeAndrea L Pusic
May 22, 2013·JAMA Internal Medicine·Eleni LinosMary Margaret Chren
Apr 3, 2015·The Australasian Journal of Dermatology·Erica H LeeAndrea L Pusic

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Citations

Apr 26, 2019·Dermatologic Surgery : Official Publication for American Society for Dermatologic Surgery [et Al.]·Conroy ChowSarah T Arron
Aug 11, 2017·Dermatologic Surgery : Official Publication for American Society for Dermatologic Surgery [et Al.]·Sandra M Pena, Naomi Lawrence
Aug 10, 2019·Dermatologic Surgery : Official Publication for American Society for Dermatologic Surgery [et Al.]·Wesley Y YuLoes M Hollestein
Jul 26, 2018·Journal of Cosmetic Dermatology·Andrei GherghinaStanley Skopit
Jul 25, 2019·Archives of Dermatological Research·Toral S VaidyaErica H Lee
Aug 17, 2021·Dermatologic Surgery : Official Publication for American Society for Dermatologic Surgery [et Al.]·Julia O BaltzNathaniel J Jellinek

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