Patient expectations are not always the same

Journal of Epidemiology and Community Health
A DelgadoA Puga

Abstract

To validate a scale that measures patients' expectations when seeking advice for health problems of different types. 360 patients who had consulted their general practitioner (GP) during the previous 12 months were randomly selected from the lists of 30 GPs. A questionnaire, including a 13-item expectation scale, was administered by interview in the patient's home to assess expectations in relation to five health problems, three biomedical (strong chest pain, genital discharge and the common cold) and two psychosocial (depression/sadness and serious family problem), repeating the expectation scale for each one. The frequency distribution of items was analysed, multi-level factorial analysis was performed and the reliability of the expectation scale was tested for each hypothetical clinical condition. The response rate was 90%. Mean age of patients was 47.3 years (SD 16.5); 51% were women. Expectations were high but varied according to the nature and severity of the condition. The percentage of patients wanting the doctor alone to make decisions ranged from 50% for "family problem" to 68% for "chest pain". The five factorial structures differed and explained 49.3-63.9% of the variance. Similarities were observed depending on the...Continue Reading

Citations

Dec 8, 2011·Journal of Foot and Ankle Research·Antony N Wilkinson, Anthony J Maher
Sep 18, 2014·Journal of the American Veterinary Medical Association·Debbie L StoewenCatherine E Dewey
Nov 26, 2009·Gaceta sanitaria·Ana DelgadoAlmudena Puga González
Jun 20, 2012·Patient Education and Counseling·Giuseppe DeleddaChrista Zimmermann
Apr 8, 2010·Patient Education and Counseling·Ana DelgadoMónica Jiménez
Jan 13, 2009·Patient Education and Counseling·Roberta E GoldmanStephanie J Lee
Jun 18, 2011·Health Expectations : an International Journal of Public Participation in Health Care and Health Policy·Nicolas KrucienNathalie Pelletier-Fleury
Mar 8, 2013·ANZ Journal of Surgery·Daniel Lee John Bunker, Victor Ilie
Aug 20, 2009·Health Expectations : an International Journal of Public Participation in Health Care and Health Policy·Karen K LeungNeil Drummond
Aug 16, 2014·Clinical Otolaryngology : Official Journal of ENT-UK ; Official Journal of Netherlands Society for Oto-Rhino-Laryngology & Cervico-Facial Surgery·J S VirkS Khalil

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