PMID: 15232020Jul 3, 2004Paper

Patients' and staff's perceptions of the psychiatric ward environment

Psychiatric Services : a Journal of the American Psychiatric Association
Jan Ivar Rossberg, Svein Friis

Abstract

This study examined the extent to which patients' and staff's perceptions of the psychiatric ward atmosphere and the working conditions of staff influence patient and staff satisfaction. A total of 640 staff members on 42 wards completed the Ward Atmosphere Scale (WAS) and the Working Environment Scale-10 (WES-10). A total of 424 patients on the same wards completed the WAS. Both patients and staff members answered three questions about their general satisfaction with the ward. The ward means were used as the unit of analysis. The staff members had significantly higher scores than the patients on nine of the 11 WAS subscales. Patients' and staff's WAS scores were moderately correlated. No significant correlation was found between patients' and staff's scores on the three satisfaction items. Patient satisfaction was strongly correlated with patients' WAS scores and was moderately correlated with staff's WAS scores but was not significantly correlated with staff's WES-10 scores. Staff satisfaction was moderately correlated with staff's WAS and WES-10 scores but was not correlated with patients' WAS scores. Different aspects of the treatment climate seem to be important for patient and staff satisfaction. The ward atmosphere seems...Continue Reading

Citations

Jun 29, 2007·Social Psychiatry and Psychiatric Epidemiology·Brynmor Lloyd-EvansMike Slade
Nov 10, 2011·Social Psychiatry and Psychiatric Epidemiology·Terry J LewinTim Coombs
Sep 13, 2008·Nursing Inquiry·Mona M ShattellSandra P Thomas
Jul 7, 2007·Issues in Mental Health Nursing·David Brunt, Mikael Rask
Aug 23, 2006·Issues in Mental Health Nursing·Melanie Andes, Mona M Shattell
Aug 20, 2009·Journal of Renal Care·Sevgi Sun KapucuYasemin Karacan
Oct 27, 2006·International Journal of Mental Health Nursing·Inger M JohanssonElla Danielson
May 6, 2008·Journal of Psychiatric and Mental Health Nursing·L Borge, J K Hummelvoll
Mar 12, 2015·International Journal of Mental Health Nursing·Robina RedknapAmanda Towell
Feb 9, 2017·Journal of Intellectual Disabilities : JOID·Ciara Glennon, Marilyn A Sher
Sep 13, 2008·The International Journal of Social Psychiatry·Jan Ivar RossbergSvein Friis
Mar 14, 2009·Journal of Psychiatric and Mental Health Nursing·K N JörgensenT Rundmo
Jul 4, 2019·Emergency Medicine Australasia : EMA·Julia CrillyMarianne Wallis
May 25, 2013·Journal of Psychiatric and Mental Health Nursing·L BorgeS Sverdrup
Feb 20, 2015·Journal of Forensic Nursing·Lars-Olov Lundqvist, Agneta Schröder
Mar 20, 2019·Journal of Psychosocial Nursing and Mental Health Services·Beth M KingZane Robinson Wolf
Dec 28, 2019·International Journal of Environmental Research and Public Health·Baptiste CougotDominique Tripodi
Apr 2, 2020·Social Psychiatry and Psychiatric Epidemiology·Nutmeg Hallett, Geoffrey L Dickens

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