Patients' perception of using telehealth for type 2 diabetes management: a phenomenological study

BMC Health Services Research
Puikwan A LeeYannis Pappas

Abstract

There is a growing body of evidence that supports the uses of telehealth to monitor and manage people with diabetes at a distance. Despite this, the uptake of telehealth has been low. The objective of this study is to explore patients' perceptions of using telehealth for type 2 diabetes management. Semi-structured interviews were undertaken with 10 patients from the NHS Newham area in London, UK. Data were collected using recorded semi-structured interviews. The interviews were transcribed verbatim and the analysis was guided by the phenomenological analysis approach. We identified three main themes for facilitating positive patient experience or acceptance of telehealth and these included: technology consideration, service perceptions and empowerment. All patients asserted that they were pleased with the technology and many also proclaimed that they could not see themselves being without it. Moreover, very few negative views were reported with respect to the use of telehealth. The patients' perceived telehealth as a potential to enhance their quality of life, allow them to live independently at home as well as help them take and be in more control over their own health state. The findings of this study therefore supports the u...Continue Reading

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Citations

Aug 5, 2020·Acta Diabetologica·Bartolomeu Fagundes de Lima FilhoFabricia Azevedo da Costa Cavalcanti
Feb 6, 2020·Journal of Telemedicine and Telecare·Caroline LangVjera Holthoff-Detto
Jan 13, 2021·Journal of Telemedicine and Telecare·Lena RettingerPeter Putz
May 8, 2021·Journal of Diabetes Science and Technology·Sarah NadeemKaleemullah Badini
May 14, 2021·Quality of Life Research : an International Journal of Quality of Life Aspects of Treatment, Care and Rehabilitation·Caroline LangVjera Holthoff-Detto

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