Perceived Burden of EHRs on Physicians at Different Stages of Their Career

Applied Clinical Informatics
Saif KhairatRaj M Ratwani

Abstract

The purpose of this study was to further explore the effect of EHRs on emergency department (ED) attending and resident physicians' perceived workload, satisfaction, and productivity through the completion of six EHR patient scenarios combined with workload, productivity, and satisfaction surveys. To examine EHR usability, we used a live observational design combined with post observation surveys conducted over 3 days, observing emergency physicians' interactions with the EHR during a 1-hour period. Physicians were asked to complete six patient scenarios in the EHR, and then participants filled two surveys to assess the perceived workload and satisfaction with the EHR interface. Fourteen physicians participated, equally distributed by gender (50% females) and experience (43% residents, 57% attendings). Frustration levels associated to the EHR were significantly higher for attending physicians compared with residents. Among the factors causing high EHR frustrations are: (1) remembering menu and button names and commands use; (2) performing tasks that are not straightforward; (3) system speed; and (4) system reliability. In comparisons between attending and resident physicians, time to complete half of the cases as well as the ov...Continue Reading

Citations

Apr 29, 2020·The Journal of Law, Medicine & Ethics : a Journal of the American Society of Law, Medicine & Ethics·Kevin B JohnsonJosh Peterson
Jun 2, 2020·Health Information Management : Journal of the Health Information Management Association of Australia·Cameron ColemanSaif Khairat
Oct 29, 2020·Applied Clinical Informatics·Joseph KannryUNKNOWN Clinical Informatics Program Directors Group-AMIA
Feb 1, 2021·Journal of the American Medical Informatics Association : JAMIA·Oliver T NguyenLisa J Merlo
Dec 29, 2020·Journal of the American Medical Informatics Association : JAMIA·Oliver T NguyenLisa J Merlo
Feb 20, 2021·Informatics for Health & Social Care·Saif KhairatThomas Bice
Apr 4, 2021·International Journal of Environmental Research and Public Health·Rebecca M JedwabBernice Redley
Jan 13, 2021·Journal of the American Medical Informatics Association : JAMIA·Amanda J MoySarah Collins Rossetti
Apr 27, 2021·Health Information Science and Systems·Alexandra K MullinsHelen Skouteris
Jul 8, 2021·Applied Clinical Informatics·Danny T Y WuMark H Eckman
Aug 5, 2021·Applied Clinical Informatics·A Jay HolmgrenEric W Ford

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