Pharmacists' provision of information to Spanish-speaking patients: a social cognitive approach.

Research in Social & Administrative Pharmacy : RSAP
Henry N YoungRoger L Brown

Abstract

Hispanics with limited English proficiency face communication challenges that affect medication use and outcomes. Pharmacists are poised to help patients' use medications safely and effectively; however, scant research has explored factors that may impact pharmacists' communication with Spanish-speaking patients (SSPs). Guided by social cognitive theory (SCT), the purpose of this study was to examine the relationships between pharmacy environmental factors, pharmacists' cognition, and pharmacists' communication with SSPs. A cross-sectional survey used a vignette to quantify the amount of information pharmacists would provide to an SSP. Pharmacy environmental factors (language-assistance resources, Spanish-speaking staff, and number of SSPs) and pharmacists' cognition (self-efficacy beliefs and cultural sensitivity) that may influence communication also were assessed. The relationships between environmental factors, cognition, and pharmacists' communication with SSPs, including indirect relationships, were examined using composite indicator structural equation (CISE) modeling. Of the 183 respondents, most were white (91%) and male (63%) with a mean age of 47 years (SD = 12.77). The CISE modeling revealed that the number of SSPs ...Continue Reading

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Citations

Sep 5, 2014·International Journal of Clinical Pharmacy·Helle HåkonsenElse-Lydia Toverud
Dec 12, 2012·Research in Social & Administrative Pharmacy : RSAP·Shane L Scahill
Mar 30, 2016·Research in Social & Administrative Pharmacy : RSAP·Radhika Devraj, Henry N Young
Jan 16, 2016·SAGE Open Medicine·Gabriela C Cipriano, Carlota O Andrews
May 11, 2016·The British Journal of General Practice : the Journal of the Royal College of General Practitioners·Margaret KaySamantha Hollingworth
Jun 3, 2021·International Journal of Clinical Pharmacy·Annim MohammadBetty Bouad Chaar

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