Physician burnout, work engagement and the quality of patient care

Occupational Medicine
Adrian LoerbroksPeter Angerer

Abstract

Research suggests that burnout in physicians is associated with poorer patient care, but evidence is inconclusive. More recently, the concept of work engagement has emerged (i.e. the beneficial counterpart of burnout) and has been associated with better care. Evidence remains markedly sparse however. To examine the associations of burnout and work engagement with physicians' self-perceived quality of care. We drew on cross-sectional data from physicians in Germany. We used a six-item version of the Maslach Burnout Inventory measuring exhaustion and depersonalization. We employed the nine-item Utrecht Work Engagement Scale to assess work engagement and its subcomponents: vigour, dedication and absorption. We measured physicians' own perceptions of their quality of care by a six-item instrument covering practices and attitudes. We used continuous and categorized dependent and independent variables in linear and logistic regression analyses. There were 416 participants. In multivariable linear regression analyses, increasing burnout total scores were associated with poorer perceived quality of care [unstandardized regression coefficient (b) = 0.45, 95% confidence interval (CI) 0.37, 0.54]. This association was stronger for deperso...Continue Reading

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Citations

Oct 8, 2019·Annals of Internal Medicine·Daniel S TawfikJohn P A Ioannidis
Apr 7, 2020·Journal of Nursing Management·Lori Schirle, Mary S Dietrich
Jul 9, 2020·Journal of Healthcare Management / American College of Healthcare Executives·Matthew J Davis
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Oct 11, 2021·International Archives of Occupational and Environmental Health·Chloé HiverMarie-Pascale Lehucher-Michel
Dec 11, 2020·Health Care Management Review·Rahul KoranneMark Linzer

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