Predicting No Show in Voice therapy: Avoiding the Missed Appointment Cycle.

Journal of Voice : Official Journal of the Voice Foundation
Briana E VamosiRebecca J Howell

Abstract

Voice therapy plays a critical role in the treatment of voice disorders. Despite positive outcomes in patients who attend voice therapy, otolaryngologists, and speech-language pathologists continue to struggle with patient compliance. Previous studies evaluating the multidisciplinary clinic model have shown better completion, VHI-10 scores, and fewer cancelation and no-shows (NS). We sought to review our own patient experience to better identify factors that predict NS rates in voice therapy. A retrospective chart review of patients at a tertiary medical center were included if they had a scheduled appointment during a 6-month period that was cancelled or a NS. Charts were reviewed for age, gender, race, diagnosis, number of sessions attended, reason for discharge, and attending physician. NS percentage is calculated as a ratio of number cancellations to total number sessions scheduled. A multivariable general linear model was used to examine the association between NS and the listed covariates. The study included 146 patients mean (SD) age 52.7 (16.6), where 62% were female and 72.6% were white. There is evidence that not being seen in a multidisciplinary clinic is significantly associated with NS rates in voice therapy (χ2 = ...Continue Reading

References

Jun 19, 2007·Journal of Voice : Official Journal of the Voice Foundation·Carissa PortoneEdie R Hapner
Mar 20, 2010·Journal of Voice : Official Journal of the Voice Foundation·Carissa Portone-MairaEdie R Hapner
Apr 13, 2010·Journal of Voice : Official Journal of the Voice Foundation·Bonnie E SmithH Steven Sims
Nov 24, 2016·Otolaryngology--head and Neck Surgery : Official Journal of American Academy of Otolaryngology-Head and Neck Surgery·Stephanie MisonoSeth M Cohen
Sep 6, 2017·American Journal of Medical Quality : the Official Journal of the American College of Medical Quality·Matthew J NavarroSteven Sivak

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Citations

Dec 15, 2020·The Laryngoscope·Noah Z FeitAnaïs Rameau
Mar 19, 2021·Journal of Racial and Ethnic Health Disparities·Steven R Cox, Carolann L Daniel
Aug 21, 2021·The Laryngoscope·Lyndsay L MaddenEleanor P Kiell

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