Prevalence, predictors and economic consequences of no-shows

BMC Health Services Research
Parviz KheirkhahAmir Sharafkhaneh

Abstract

Patients not attending to clinic appointments (no-show) significantly affects delivery, cost of care and resource planning. We aimed to evaluate the prevalence, predictors and economic consequences of patient no-shows. This is a retrospective cohort study using administrative databases for fiscal years 1997-2008. We searched administrative databases for no-show frequency and cost at a large medical center. In addition, we estimated no-show rates and costs in another 10 regional hospitals. We studied no-show rates in primary care and various subspecialty settings over a 12-year period, the monthly and seasonal trends of no-shows, the effects of implementing a reminder system and the economic effects of missed appointments. The mean no-show rate was 18.8% (2.4%) in 10 main clinics with highest occurring in subspecialist clinics. No-show rate in the women clinic was higher and the no-show rate in geriatric clinic was lower compared to general primary care clinic (PCP). The no-show rate remained at a high level despite its reduction by a centralized phone reminder (from 16.3% down to 15.8%). The average cost of no-show per patient was $196 in 2008. Our data indicates that no-show imposed a major burden on this health care system. F...Continue Reading

References

Jun 1, 1995·Archives of Pediatrics & Adolescent Medicine·C T RustW D Wilcox
Nov 10, 2001·BMJ : British Medical Journal·D J Sharp, W Hamilton
Jun 9, 2007·Public Health·T N O LehmannH Stalder
Nov 21, 2007·Annals of Family Medicine·Bradley J JohnsonJ Michael Pontious
Jan 23, 2008·Pediatric Allergy and Immunology : Official Publication of the European Society of Pediatric Allergy and Immunology·Jacob DreiherArnon D Cohen
Apr 9, 2008·Journal of the European Academy of Dermatology and Venereology : JEADV·A D CohenD Weitzman
Nov 26, 2008·Journal of Vascular and Interventional Radiology : JVIR·Bhagwan SatianiDarshan Patel

❮ Previous
Next ❯

Citations

Apr 29, 2016·Endocrine Practice : Official Journal of the American College of Endocrinology and the American Association of Clinical Endocrinologists·Wael Emad EidKrista Lynn Doerman
Jul 23, 2016·Inquiry : a Journal of Medical Care Organization, Provision and Financing·Mohammad AlyahyaFarid T Nusairat
Dec 5, 2017·Health Affairs·Charlotte Huff
Feb 23, 2018·Journal of Clinical Psychology in Medical Settings·Marwan AbouljoudMichelle T Jesse
Nov 24, 2018·Public Health Nursing·Melanie A Mariano, Monica J Harmon
Sep 14, 2018·Obesity Surgery·Leila F DantasFábio Viegas
May 8, 2019·The International Journal of Health Planning and Management·Diego Hernan Giunta, Marina Alonso Serena
Jan 31, 2020·Journal of Primary Care & Community Health·Qiyun ShiJoy C MacDermid
Jul 15, 2020·American Journal of Public Health·Kevin P FioriAndrew Racine
Sep 10, 2020·AJR. American Journal of Roentgenology·Le Roy ChongPiek Chim Chang
Jan 18, 2018·JMIR MHealth and UHealth·Hao-Yen LiuShinn-Jang Hwang
Sep 17, 2020·Journal of Clinical Sleep Medicine : JCSM : Official Publication of the American Academy of Sleep Medicine·David L CheungJoseph R Espiritu
Jun 15, 2019·Journal of Medical Internet Research·Ashwin S BalakrishnanAnobel Y Odisho
Jan 28, 2017·International Journal of Pediatrics·Chia-Lei LinRina Lazebnik
Aug 17, 2018·Current Allergy and Asthma Reports·Jennifer Shih, Jay Portnoy
May 31, 2019·Journal of Community Health·Christopher Jai Balkissoon, Michelle DeCoux Hampton
Aug 28, 2020·Journal of Psychosocial Nursing and Mental Health Services·Barbara J Limandri
Jun 26, 2020·Risk Management and Healthcare Policy·Dounia MarbouhHaluk Alibazoglu
Feb 15, 2018·Journal of the American Medical Informatics Association : JAMIA·Xiruo DingBenjamin A Goldstein
Jun 5, 2018·The International Journal of Health Planning and Management·Ye Seol LeeJuyeong Kim
Jun 10, 2020·Journal of General Internal Medicine·Nathaniel P Morris
Jan 18, 2020·Journal of General Internal Medicine·Miamoua VangEllen Coffey
Aug 23, 2020·The Journal of Ambulatory Care Management·John Knight, Pat Hammett
Dec 19, 2020·Ophthalmology. Glaucoma·Nikki MehranNatasha Nayak Kolomeyer
Jan 19, 2021·Journal of Patient Experience·Jaya AysolaRachel M Werner
Dec 29, 2020·Journal of the American Pharmacists Association : JAPhA·Kristi SmithRosalyn Stewart
May 28, 2021·Population Health Management·Brian D'Anza, Peter J Pronovost
Jun 24, 2021·Journal of General Internal Medicine·Edgar Y ChouJames W Buehler
Jun 28, 2021·Community Mental Health Journal·Natalie J MaplesMelissa A Valerio-Shewmaker
Oct 17, 2020·Journal of Evaluation in Clinical Practice·Erika L CrableAllan J Walkey
Jun 14, 2021·The Journal of Ambulatory Care Management·Rogério Cortecioni LanceFábio Fernandes Neves
Nov 7, 2017·Annals of Allergy, Asthma & Immunology : Official Publication of the American College of Allergy, Asthma, & Immunology·Tania ElliottStanley Fineman
Jan 1, 2022·Annals of Medicine·Omolola E AdepojuOmar Matuk-Villazon

❮ Previous
Next ❯

Software Mentioned

MEDVAMC

Related Concepts

Trending Feeds

COVID-19

Coronaviruses encompass a large family of viruses that cause the common cold as well as more serious diseases, such as the ongoing outbreak of coronavirus disease 2019 (COVID-19; formally known as 2019-nCoV). Coronaviruses can spread from animals to humans; symptoms include fever, cough, shortness of breath, and breathing difficulties; in more severe cases, infection can lead to death. This feed covers recent research on COVID-19.

Blastomycosis

Blastomycosis fungal infections spread through inhaling Blastomyces dermatitidis spores. Discover the latest research on blastomycosis fungal infections here.

Nuclear Pore Complex in ALS/FTD

Alterations in nucleocytoplasmic transport, controlled by the nuclear pore complex, may be involved in the pathomechanism underlying multiple neurodegenerative diseases including Amyotrophic Lateral Sclerosis and Frontotemporal Dementia. Here is the latest research on the nuclear pore complex in ALS and FTD.

Applications of Molecular Barcoding

The concept of molecular barcoding is that each original DNA or RNA molecule is attached to a unique sequence barcode. Sequence reads having different barcodes represent different original molecules, while sequence reads having the same barcode are results of PCR duplication from one original molecule. Discover the latest research on molecular barcoding here.

Chronic Fatigue Syndrome

Chronic fatigue syndrome is a disease characterized by unexplained disabling fatigue; the pathology of which is incompletely understood. Discover the latest research on chronic fatigue syndrome here.

Evolution of Pluripotency

Pluripotency refers to the ability of a cell to develop into three primary germ cell layers of the embryo. This feed focuses on the mechanisms that underlie the evolution of pluripotency. Here is the latest research.

Position Effect Variegation

Position Effect Variagation occurs when a gene is inactivated due to its positioning near heterochromatic regions within a chromosome. Discover the latest research on Position Effect Variagation here.

STING Receptor Agonists

Stimulator of IFN genes (STING) are a group of transmembrane proteins that are involved in the induction of type I interferon that is important in the innate immune response. The stimulation of STING has been an active area of research in the treatment of cancer and infectious diseases. Here is the latest research on STING receptor agonists.

Microbicide

Microbicides are products that can be applied to vaginal or rectal mucosal surfaces with the goal of preventing, or at least significantly reducing, the transmission of sexually transmitted infections. Here is the latest research on microbicides.

Related Papers

Psychiatric Services : a Journal of the American Psychiatric Association
M GrunebaumL Portera
New York State Journal of Medicine
R J StarkenburgK Crowley
Journal of Vascular and Interventional Radiology : JVIR
Bhagwan SatianiDarshan Patel
© 2022 Meta ULC. All rights reserved