Psychological First Aid Well-Being Support Rounds for Frontline Healthcare Workers During COVID-19.

Frontiers in Psychiatry
Mansoor MalikKaren Swartz

Abstract

Background and Objective: Frontline healthcare workers face unprecedented stress from the current SARS COV-2 (COVID-19) pandemic. Hospital systems need to develop support programs to help frontline staff deal with this stress. The purpose of this article is to describe a support program for front line healthcare workers. Methods: In this community case report, we describe a well-being support rounding program that was developed to deliver Psychological First Aid (PFA) to frontline healthcare workers in a large urban medical center to maintain their sense of psychological well-being and self-efficacy. A team of clinicians from the department of psychiatry, who were trained on the Johns Hopkins RAPID model (Reflective Listening, Assessment, Prioritization, Intervention, and Disposition) to provide PFA, were deployed throughout the hospital. These clinicians carried out daily well-being rounds from April to June during the peak of the pandemic. Results: Approximately 20% of the frontline staff members were going through an acute crisis and benefited from PFA. Anxiety, anger, exhaustion, economic worry, job insecurity, dehumanized interactions with patients due to Personal Protective Equipment (PPE), and stress of taking care of si...Continue Reading

References

Jul 30, 2014·Journal of Public Health Management and Practice : JPHMP·George S EverlyJonathan M Links
Jun 28, 2020·Asian Journal of Psychiatry·Benedict FrancisAhmad Hatim Sulaiman

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