Psychological Impacts of the New Ways of Working (NWW): A Systematic Review

International Journal of Environmental Research and Public Health
Yasuhiro Kotera, Katia Correa Vione

Abstract

Digitalization of knowledge work is essential for today's organizations, responding to diversified employee needs. Many organizations are already implementing some form of flexibility to help workers perform work and non-work duties, while maintaining high productivity. While these changes in workplaces, "New Ways of Working (NWW)", have been discussed in the literature, a systematic appraisal of evidence of NWW has not been conducted. Relating to poor work-related mental health worldwide, this systematic review analyzed the psychological impacts of NWW, and the quality and quantity of NWW research. Following the preferred reporting items for systematic reviews and meta-analysis (PRISMA) guidelines, NWW studies targeting psychological outcomes were evaluated. Initial literature search on ProQuest, PsycINFO, Science Direct, and Google Scholar retrieved 308 titles, from which seven articles fulfilled all inclusion criteria. Our appraisal revealed that NWW research evaluated diverse psychological outcomes. While NWW can help workers' engagement, work-related flow, and connectivity among staff, NWW can also increase blurred work-home boundary, fatigue, and mental demands. The quality of NWW research was overall medium, needing more...Continue Reading

References

Nov 21, 2007·The Journal of Applied Psychology·Ravi S Gajendran, David A Harrison
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Feb 10, 2012·Work : a Journal of Prevention, Assessment, and Rehabilitation·Merle M BlokPeter Vink
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May 26, 2016·Chronobiology International·Hylco H NijpMichiel A J Kompier
Jan 5, 2018·Psychological Reports·Elianne F Van SteenbergenToon W Taris
Apr 4, 2019·Frontiers in Psychology·Christina WesselsKarin I Proper

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Citations

Sep 3, 2020·International Journal of Environmental Research and Public Health·Antimo MorettiGiovanni Iolascon
Dec 22, 2020·The Spanish Journal of Psychology·Machteld van den HeuvelWilmar B Schaufeli
Oct 28, 2020·American Journal of Preventive Cardiology·Sara HaysLauren Raymond

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