Quality of care in primary health centres of Tafa Local Government Area of Niger state, North central Nigeria; the clients' perspective

Nigerian Journal of Medicine : Journal of the National Association of Resident Doctors of Nigeria
M N SamboS H Idris

Abstract

Quality of care is one of the major public health concerns in this 21st century. We tried to assess the clients' perspectives of quality of care provided by the primary health centres of Tafa Local Government Area in Niger state North central Nigeria. A cross sectional descriptive study was conducted among the 273 clients utilizing services in the 3 primary health centres of Tafa Local Government Area of Niger state in the North central geo-political zone of Nigeria. Result from the research shows that more than one-third (39%) of the clients attending the primary health centres were children within the age group of 0-9 months. Outpatient services for common health care problems such malaria and diarrhoea account for more than onethird (35.7%) of the total clients load. On their experiences during receiving care all the clients (100%) were seen by the health worker, more than half of the clients (57%) obtained all drugs prescribed, three-quarter (76%) were satisfied with questions asked during consultation and less than half (44%) were examined. Furthermore, more than four-fifth (83%) were informed on how to take drugs and 62% were informed of when to come back. More than one-third of the respondents (36.7%) waited for about 1-...Continue Reading

Citations

Apr 15, 2016·International Journal of Preventive Medicine·Chinomnso C NnebueChristian C Ibeh
Jun 28, 2011·Tropical Medicine & International Health : TM & IH·Obinna OnwujekweBenjamin Uzochukwu
Jul 19, 2014·International Journal of STD & AIDS·Anna Hung, Françoise Pradel
Jul 28, 2016·BMC Research Notes·M A JafryJ B Babigumira

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