Quality of Hospital Communication and Patient Preparation for Home Health Care: Results From a Statewide Survey of Home Health Care Nurses and Staff

Journal of the American Medical Directors Association
Christine D JonesRebecca S Boxer

Abstract

To evaluate the quality of communication between hospitals and home health care (HHC) clinicians and patient preparedness to receive HHC in a statewide sample of HHC nurses and staff. A web-based 48-question cross-sectional survey of HHC nurses and staff in Colorado to describe the quality of communication after hospital discharge and patient preparedness to receive HHC from the perspective of HHC nurses and staff. Questions were on a Likert scale, with optional free-text questions. Between January and June 2017, we sent a web-based survey to individuals from the 56 HHC agencies in the Home Care Association of Colorado that indicated willingness to participate. We received responses from 50 of 122 individuals (41% individual response rate) representing 14 of 56 HHC agencies (25% agency response rate). Half of the respondents were HHC nurses, the remainder were managers, administrators, or quality assurance clinicians. Among respondents, 60% (n = 30) reported receiving insufficient information to guide patient management in HHC and 44% (n = 22) reported encountering problems related to inadequate patient information. Additional tests recommended by hospital clinicians was the communication domain most frequently identified as in...Continue Reading

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Citations

Aug 6, 2019·JAMA Internal Medicine·Christine D Jones, Cari R Levy
Jul 22, 2020·Aging & Mental Health·Marion PenkoAndrea Iaboni
Sep 11, 2020·Journal of the American Medical Informatics Association : JAMIA·Paulina S SockolowEllen J Bass
Apr 16, 2021·Journal of Medical Internet Research·Patrice D TremouletElizabeth Wade
Jul 30, 2020·Journal of the American Medical Directors Association·Claire ChampionEllen J Bass
Nov 4, 2020·Journal of the American Medical Directors Association·Christine D Jones, Kathryn H Bowles
May 28, 2019·Journal of the American Medical Directors Association·Richard G StefanacciSheryl Zimmerman
Oct 3, 2021·Journal of the American Geriatrics Society·Bruce LeffOrla C Sheehan
Nov 23, 2021·Physiotherapy Theory and Practice·Shweta GoreFernandez Natalia

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