PMID: 20642043Jul 21, 2010Paper

Quality of maternal-child health care at a university hospital, according to the nurses' perspective

Revista da Escola de Enfermagem da U S P
Natalia Eiro Yuri, Daisy Maria Rizatto Tronchin

Abstract

The objective of the present study was to analyze the quality of health care at the Maternal-Child Division of a Hospital of University of São Paulo, based on the Donabedian model. Data collection was performed in August of the year 2006, using a questionnaire that was answered by 55 subjects. Data analysis was performed by means of percentage rates and specific tests. A Cronbach's Alpha of 0.71 was found for the instrument, thus showing reliability. As for structure, 98.2% of nurses considered the emergency car location appropriate, and 63.6% reported difficulties in participating in educational activities. As for process, 96.4% consider that the SAE is an instrument that improves quality, and 72.7% stated having communication difficulties with health care professionals. As for the results, 72.7% reported that the nursing prescription meets the users' needs. Structure was the aspect with the worst score, a mean of 38.5. This study supports actions to improve quality in the three domains, particularly structure.

References

Nov 1, 1992·QRB. Quality Review Bulletin·A Donabedian
May 10, 2002·Revista latino-americana de enfermagem·K G Padilha
Nov 5, 2003·Revista brasileira de enfermagem·Nilce Piva Adami, Aparecida Y Yoshitome
Mar 5, 2004·Cadernos de saúde pública·Jeni VaitsmanAntônio Claret Campos Filho
Dec 6, 2005·Revista da Escola de Enfermagem da U S P·Ivana Lucia Correa Pimentel de Siqueira, Paulina Kurcgant
Feb 3, 2007·Revista de saúde pública·Maria Lúcia Magalhães Bosi, Kátia Yumi Uchimura
Aug 8, 2007·Ciência & saúde coletiva·Maria Infante, Maria Angélica Borges dos Santos
Aug 10, 2007·Revista brasileira de enfermagem·Maria Ambrosina VargasFlávia Regina Souza Ramos
Nov 6, 2007·Revista da Escola de Enfermagem da U S P·Amarílis Schiavon PaschoalMarineli Joaquim Méier

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Citations

Aug 2, 2014·Revista gaúcha de enfermagem·Rômulo Botêlho SilvaCarlos César Bontempo Ferraz

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