PMID: 11914462Mar 27, 2002Paper

Resident satisfaction and its components in residential aged care

The Gerontologist
Shu-Chiung ChouAndy H Lee

Abstract

The purpose of this study was to assess the direction and magnitude of the effects among the components of resident satisfaction in residential aged care and to examine if the relationships among satisfaction components vary according to facility type (i.e., nursing home and hostel). Briefly, a hostel is a low-care facility in which residents are more independent and receive personal but not nursing care. A cross-sectional survey design was adopted to collect the required information, and a stratified random sampling approach was used to select facilities. Structural equation modeling was used to examine relationships among satisfaction components in a sample of 394 nursing home and 752 hostel residents. The results indicate that satisfaction with staff care has a moderate and positive effect on all other aspects of resident satisfaction. The relationships among satisfaction components are different for nursing home and hostel residents. The findings lead to an improved understanding of the interrelationship among resident satisfaction components, which has important implications for improving quality outcomes (e.g., resident satisfaction) through appropriate intervention (e.g., enhancing staff care).

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Citations

May 8, 2010·Quality of Life Research : an International Journal of Quality of Life Aspects of Treatment, Care and Rehabilitation·Li-Fan Liu, Miin-Jye Wen
Nov 15, 2013·Journal of Nutrition in Gerontology and Geriatrics·Lisa PizzolaHeather Keller
Mar 24, 2007·The Journals of Gerontology. Series B, Psychological Sciences and Social Sciences·Debra StreetAnne Barrett
Aug 26, 2003·The Gerontologist·Shu-Chiung ChouAndy H Lee
Dec 7, 2006·Journal of Nursing Care Quality·Nancy GregoryTom Widmer
Nov 19, 2010·The Journal of Nutrition, Health & Aging·O R L WrightL B Connelly
Nov 26, 2008·Journal of Gerontological Nursing·Ronald J Walent, Jeanie Kayser-Jones
Sep 16, 2005·Research in Nursing & Health·Linda Y K LeeJean Woo
Sep 20, 2011·Health Expectations : an International Journal of Public Participation in Health Care and Health Policy·Olivia R L WrightJoan Hendrikz
Jan 11, 2013·Journal of Clinical Nursing·Staffan KarlssonIngalill R Hallberg
Oct 29, 2005·International Journal of Nursing Studies·Adel Bergland, Marit Kirkevold
Dec 17, 2014·Journal of Advanced Nursing·Ådel BerglandDavid Edvardsson
Jul 16, 2013·Journal of Aging Studies·Ciara O'Dwyer
Sep 13, 2014·The Journals of Gerontology. Series B, Psychological Sciences and Social Sciences·Skye N LeedahlTodd D Little
Jun 7, 2016·Journal of Gerontological Nursing·Margaret Calkins, Jennifer Brush
Nov 11, 2008·Journal of the American Medical Directors Association·Jiska Cohen-Mansfield, Barbara Jensen
Mar 16, 2018·Journal of Gerontological Social Work·Skye N LeedahlRosemary K Chapin
Sep 26, 2017·International Journal of Aging & Human Development·Susu LiuHaitao Wang
Dec 1, 2005·Journal of Nursing Measurement·Katherine S McGiltonDavid Streiner
Mar 17, 2007·Scandinavian Journal of Occupational Therapy·Susanne IwarssonBjörn Slaug

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