Responses to formal performance appraisal feedback: the role of negative affectivity

The Journal of Applied Psychology
Simon S K LamJ Schaubroeck

Abstract

This study examined the effects of performance appraisal feedback on job and organizational attitudes of tellers (N = 329) in a large international bank. Negative affectivity moderated the link between favorable appraisal feedback and job attitudes. Among the higher rated performers, attitudes were improved 1 month after being notified of favorable appraisal results (Time 2). Improved attitudes persisted 6 months after the performance appraisal (Time 3) among tellers with low negative affectivity but not among those with high negative affectivity. Among the lower rated performers, mean levels of attitudes did not change significantly during the study.

Citations

Jan 18, 2007·The Journal of Applied Psychology·Adam Barsky, Seth A Kaplan
Mar 23, 2006·The Journal of Applied Psychology·Kin Fai Ellick WongJessica Y Y Kwong

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