Roles, Training, and Qualifications of a Case Manager in the Canadian Health Care Industry: A Narrative Review.

Professional Case Management
Tobias Mwandala

Abstract

The purpose of this article is to explore primary roles, training, competencies, and qualifications of a case manager in the Canadian health care industry and how to improve case management practice in Canada. Case managers' primary practice setting investigated in this article is the Canadian health care industry, which includes clinics, hospitals, continuing care, short-term and long-term care facilities, as well as palliative and end-of-life care settings. The main role of case managers is to help clients meet their goals. Assessment, monitoring, interpersonal communication, and collaboration are essential roles and competencies of case managers. Many case managers come from regulated health care professions and have prior years of professional experience, and many of them come from a nursing profession. This article is a narrative review based on the current literature about case managers' roles, training, and competencies in the Canadian health care industry and how to improve Canadian case management practice. Certification and standardization of case managers in Canada are needed to better understand the roles, training, and qualifications of case managers in the Canadian health care industry. Case managers require skill...Continue Reading

References

Oct 12, 2011·Professional Case Management·UNKNOWN National Case Management Network
Feb 6, 2016·Professional Case Management·Charlotte Sortedahl
May 28, 2016·Professional Case Management·Patrice V Sminkey, Jeannie LeDoux
Dec 3, 2016·Professional Case Management·Jane HarkeyPatrice V Sminkey
Apr 4, 2017·Professional Case Management·Brenda LutherJoyce Barra
Nov 28, 2017·Professional Case Management·Charlotte SortedahlVivian Campagna
Mar 22, 2018·The Western Journal of Emergency Medicine·Casey A GroverReb J H Close
Mar 31, 2018·Professional Case Management·Mary McLaughlin-Davis
Sep 1, 2018·Western Journal of Nursing Research·Robin C Harris, Lori L Popejoy
Nov 30, 2018·Professional Case Management·Vivian Campagna, Teresa Yancey
Jan 29, 2019·Professional Case Management·Kathleen Fraser
Feb 16, 2019·European Journal of Cancer Care·Rikke AarhusRikke S Andersen
Aug 2, 2019·Professional Case Management·Brenda LutherMarc-Aurel Martial

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