Satisfaction with childbirth services provided in public health facilities: results from a cross- sectional survey among postnatal women in Chhattisgarh, India

Global Health Action
Paridhi JhaAgneta Skoog Svanberg

Abstract

A woman's satisfaction with childbirth services can have a significant impact on her mental health and ability to bond with her neonate. Knowing postnatal women's opinions and satisfaction with services makes the services more women-friendly. Indian women's satisfaction with childbirth services has been explored qualitatively, or by using non-standard local questionnaires, but scientific data gathered with standardised questionnaires are extremely limited. To measure postnatal Indian women's satisfaction with childbirth services at selected public health facilities in Chhattisgarh, India. Cross-sectional survey using consecutive sampling (n = 1004) was conducted from March to May 2015. Hindi-translated and validated versions of the Scale for Measuring Maternal Satisfaction for Vaginal Births (VB) and Caesarean Births (CB) were used for data collection. Although most of the women (VB 68.7%; CB 79.2%) were satisfied with the overall childbirth services received, those who had VB were least satisfied with the processes around meeting their neonates (mean subscale score 1.8, SD 1.3), while women having CB were least satisfied with postpartum care received (mean subscale score 2.7, SD 1.2). Regression analyses revealed that among wo...Continue Reading

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Citations

Dec 11, 2019·BMC Pregnancy and Childbirth·Sashimali Anuradha WickramasingheDewabandu Kumarathungalage Nilmini Nilangani Hemachandra
Dec 9, 2020·BMC Pregnancy and Childbirth·Kazuko TanakaKoichi Yoshimura

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