Self-reported and actual involvement of community pharmacists in patient counseling: a cross-sectional and simulated patient study in Gondar, Ethiopia

Pharmacy Practice
Abdrrahman S SururDaniel Asfaw Erku

Abstract

Community pharmacists play a crucial role in reducing medication related health problems and improving the patient's overall wellbeing. Evidence suggests that community pharmacist led counseling services result in a better clinical and self-reported outcome, including a higher level of satisfaction and quality of life. This study aims to document self-reported and actual levels of community pharmacists' involvement in the provision of patient counseling and barriers that limit their involvement in such services. Simulated patient visits and a cross-sectional survey of community pharmacists were employed in Gondar town, Ethiopia between March 15 and May 15, 2016 to observe actual counseling practices and to assess their reported counseling practices respectively. Four different scenarios were developed for the simulated patient visit. A well designed questionnaire and an assessment form were used for the survey and simulated patient visit. In the cross-sectional survey, 84 pharmacists were approached and 78 agreed to participate (92.8 % response rate). Of the respondents, 96.1% agreed/strongly agreed that patient counseling is important and 69.3% strongly agreed that patient counseling should be a professional duty. The most fre...Continue Reading

Citations

Aug 30, 2020·International Journal of Clinical Pharmacy·M MedhatN Ashoush
Sep 19, 2020·International Journal of Environmental Research and Public Health·Bernhard LangerVanessa Wenig
Aug 18, 2020·Patient Preference and Adherence·Yohannes Shumet YimerAbel Demerew Hailu
Feb 23, 2020·Pharmacy : Journal of Pharmacy, Education and Practice·Jennifer ChinShandhini Raidoo

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