Should ophthalmologists receive communication skills training in breaking bad news?

Canadian Journal of Ophthalmology. Journal Canadien D'ophtalmologie
Peter A ZakrzewskiRosa Braga-Mele

Abstract

Effective communication is essential in the delivery of health care. The purpose of the present study was to determine whether formal communication skills training in breaking bad news should be incorporated into the training of ophthalmologists. An online survey was offered to every member of the Canadian Ophthalmological Society (COS) with a registered email address. Survey questions focused on 2 specific scenarios: (S1) disclosing permanent vision loss to a patient and (S2) revoking a patient's driver's licence. Main outcome measures were the respondents' opinions on the need for and benefit of including communication skills in the training of ophthalmologists and, if considered necessary, its optimal format and point in their training. The response rate was 28% (225/800). The vast majority of respondents believed that it is important for ophthalmologists to be able to communicate effectively when breaking bad news (S1: 99%, mean Likert score 4.81; S2: 97%, 4.73); that communication skills training would be beneficial in breaking bad news for both future ophthalmologists (S1: 88%, 4.28; S2: 87%, 4.24) and patients (S1: 92%, 4.26; S2: 87%, 4.24); and that it should be included in the training of ophthalmologists (S1: 87%, 4.2...Continue Reading

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Citations

Oct 31, 2016·Survey of Ophthalmology·Sarah M HilkertShira L Robbins
Oct 23, 2019·Indian Journal of Ophthalmology·Purvi R BhagatGunjan P Tank
Jul 29, 2021·International Ophthalmology·Parul IchhpujaniSuresh Kumar

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