PMID: 26803033Jan 24, 2016Paper

Sustaining Reliability on Accountability Measures at The Johns Hopkins Hospital

Joint Commission Journal on Quality and Patient Safety
Peter J PronovostMarlene R Miller

Abstract

In 2012 Johns Hopkins Medicine leaders challenged their health system to reliably deliver best practice care linked to nationally vetted core measures and achieve The Joint Commission Top Performer on Key Quality Measures ®program recognition and the Delmarva Foundation award. Thus, the Armstrong Institute for Patient Safety and Quality implemented an initiative to ensure that ≥96% of patients received care linked to measures. Nine low-performing process measures were targeted for improvement-eight Joint Commission accountability measures and one Delmarva Foundation core measure. In the initial evaluation at The Johns Hopkins Hospital, all accountability measures for the Top Performer program reached the required ≥95% performance, gaining them recognition by The Joint Commission in 2013. Efforts were made to sustain performance of accountability measures at The Johns Hopkins Hospital. Improvements were sustained through 2014 using the following conceptual framework: declare and communicate goals, create an enabling infrastructure, engage clinicians and connect them in peer learning communities, report transparently, and create accountability systems. One part of the accountability system was for teams to create a sustainability...Continue Reading

Citations

Aug 31, 2018·Journal of the Intensive Care Society·Mohammed Mo Faik Al-HaddadKate Slade
Apr 10, 2018·Journal of Healthcare Risk Management : the Journal of the American Society for Healthcare Risk Management·Lori A PaineSimon C Mathews
Jun 30, 2016·Pediatric Critical Care Medicine : a Journal of the Society of Critical Care Medicine and the World Federation of Pediatric Intensive and Critical Care Societies·Beryl F YaghmaiJerry J Zimmerman
Mar 7, 2018·Journal of Health Organization and Management·Peter J PronovostPaul B Rothman
Nov 3, 2021·Journal of Health Organization and Management·Peter PronovostV George Topalsky

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