The 60-Minute Root Cause Analysis: A Workshop to Engage Interdisciplinary Clinicians in Quality Improvement

MedEdPORTAL Publications
Lakshman SwamyMatthew Ronan

Abstract

We created a standardized workshop to engage residents in quality improvement (QI) using the root cause analysis model. The workshop allows for a robust learning experience while providing solutions derived from clinicians to address important local problems. No prerequisite knowledge or experience is required. The workshop is facilitated by one or more moderators, ideally with experience in QI. An interdisciplinary group of residents, medical students, nurses, and other attendees comprise an audience which actively engages in workshop activities. Facilitators follow a scripted model to teach important patient safety concepts with frequent break-outs for hands-on application of QI tools. During the workshop, participants create a process map and fishbone diagram, as well as develop and critically evaluate novel interventions. Over the course of one academic year, the workshop has been implemented 17 times with roughly 25 internal medicine residents in attendance at each workshop. In addition, the workshop was run online for 126 participants with varied exposure to QI techniques. Forty percent of these participants completed a survey indicating that over 89% learned something new, 87% felt they could apply the material to their ...Continue Reading

Citations

May 11, 2019·Journal of Educational Evaluation for Health Professions·Katherine Myers, Kyle Covington
Mar 25, 2021·The American Journal of Cardiology·David Joseph HarrisonNicola Maschietto
Mar 19, 2021·Academic Medicine : Journal of the Association of American Medical Colleges·Justin B ZiembaJennifer S Myers

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