The ambulance nurse experiences of non-conveying patients.

Journal of Clinical Nursing
Erik HöglundEmma Ohlsson-Nevo

Abstract

To explore ambulance nurses' (ANs) experiences of non-conveying patients to alternate levels of care. Increases in ambulance utilisation and in the number of patients seeking ambulance care who do not require medical supervision or treatment during transport have led to increased nonconveyance (NC) and referral to other levels of care. A qualitative interview study was conducted using an inductive research approach. The study was conducted in a region in the middle of Sweden during 2016-2017. Twenty nurses were recruited from the ambulance departments in the region. A conventional content analysis was used to analyse the interviews. The study followed the COREQ checklist. The ANs experienced NC as a complex and difficult task that carried a large amount of responsibility. They wanted to be professional, spend time with the patient and find the best solution for him or her. These needs conflicted with the ANs' desire to be available for assignments with a higher priority. The ANs could feel frustrated when they perceived that ambulance resources were being misused and when it was difficult to follow the NC guidelines. If ANs are expected to nonconvey patients seeking ambulance care, they need a formal mandate, knowledge and acce...Continue Reading

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Citations

Oct 31, 2018·Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine·Lilian C M VloetRemco H A Ebben
Dec 14, 2019·PloS One·Douglas SpanglerHans Blomberg
Nov 4, 2020·Acta Neurologica Scandinavica·Carl MagnussonKatarina Jood
Jan 8, 2021·Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine·Joanna M BlodgettKenneth Rockwood
Dec 17, 2020·Journal of Multidisciplinary Healthcare·Daifallah M Alrazeeni

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