The association of physical access with the interval between attending the hospital and receiving service in emergency department

Iranian Red Crescent Medical Journal
MohammadReza MalekiZahra Hashemi Dehaghi

Abstract

The relation between physical access in emergency department ‎(ED) and the time patients have to wait before being served is unknown. Our objective was to discover the associations between the physical access in ED and the time patients had to wait before receiving services. In this cross-sectional study, statistical society comprised two portions, namely, public hospitals' EDs and referred patients to the ward. Data on waiting time for 240 patients in six public and private hospitals were gathered. In addition, physical condition of EDs was inspected by visiting these hospitals. A designed checklist, based on the introduced physical space, was filled for each hospital. Results of the checklist were scored using Likert's five-points scale and Spearman and Pearson's correlation coefficient were applied to determine the relationship between physical access and waiting time. The correlation between the waiting time beginning from the very moment of stepping into the ward until first examination and physical condition at the triage wards in private (P < 0.001) and public hospitals (P > 0.05) was not significant. The waiting interval, beginning from the very moment of stepping into the ward until first examination and access to phys...Continue Reading

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