The impact of an integrated nursing handover system on nurses' satisfaction and work practices

Journal of Clinical Nursing
M JohnsonCatherine Zheng

Abstract

This study examined the impact of an Integrated Nursing Handover System--structured content, a minimum data set and an electronic module within the patient clinical information system--on nurses' satisfaction with handover and changes to practice. Poor transfer of patient information between clinicians at handover has been associated with adverse patient outcomes. A mixed methods pre-post evaluative approach was used. The Integrated Nursing Handover System was introduced and evaluated within an Australian hospital. Changes to nurses' satisfaction were measured using the modified Bradley Clinical Handover Survey (n = 40 pre, n = 80 post). Three focus groups with clinicians (2) and mangers and educators (1) examined changes to clinical practice. The location of handover was observed. Nurses' satisfaction with handover was improved. A two stage approach to handover emerged: nurses received handover of all patients within meeting rooms followed by handover delivered at the bedside. Major categories identified through content analysis included: implementation and the transition, work practice changes and bedside handover, accessible and standardised patient information, accountability for information transfer and a central repositor...Continue Reading

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Citations

Nov 23, 2016·Journal of Clinical Nursing·Niels BuusBridget Elizabeth Hamilton
Jan 28, 2017·Nursing Management·Deborah C Small, Joyce J Fitzpatrick
Sep 11, 2018·Journal of Nursing Management·Diana SladeSuzanne Eggins
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Jul 22, 2018·Journal of Nursing Care Quality·Ángela Sanjuan-QuilesJuana Perpiñá-Galvañ
Sep 21, 2020·Journal of Advanced Nursing·Xiuzhu Gu, Kenji Itoh
Aug 7, 2019·Computers, Informatics, Nursing : CIN·Chia-Lun LeeShu Yuan Lin
Feb 9, 2017·International Journal of Nursing Practice·Shannon BakonJudy Craft

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