The impact of implementing a pharmacy technician role as part of a nursing team in an acute admissions unit.

European Journal of Hospital Pharmacy. Science and Practice
Nabil El-FahimiMiguel Angel Calleja

Abstract

The National Patient Safety Agency reported over 20 000 safety incidents over a 3-year period, including 68 severe harms and 27 deaths. Dose delays and omissions persistently contributed to more than 50% of the reported incidents. A pilot was designed and data were collected before and after to measure how these ward-based technician roles affected the reporting of omitted or delayed doses, time efficiency, cost implications and the general productivity of the ward. Three months after the start of the pilot, omitted doses were reduced from 14% to 5% and no incidents of harm had been reported. The 'perfect medication ward round' with no interruptions lasted 23 min compared with the longest medication ward round which lasted 116 min and was interrupted 11 times. The pilot shows that the introduction of pharmacy technicians results in fewer omitted doses and also addresses persistent staffing issues by ensuring better use of nursing time.

References

Jul 31, 2010·Quality & Safety in Health Care·Amanda WilmerNajib Ayas
Jul 19, 2017·European Journal of Cardiovascular Nursing : Journal of the Working Group on Cardiovascular Nursing of the European Society of Cardiology·Andrea DriscollFelicity Astin
Oct 4, 2017·Pharmacy : Journal of Pharmacy, Education and Practice·Melanie BoughenDavid Wright
Mar 1, 2018·European Journal of Hospital Pharmacy. Science and Practice·A SinclairA Guerin

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Citations

May 28, 2020·Pharmacy : Journal of Pharmacy, Education and Practice·Juanita A DraimeDouglas C Anderson

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