The mediating role of psychological capital on the association between occupational stress and job burnout among bank employees in China

International Journal of Environmental Research and Public Health
Xirui LiHui Wu

Abstract

Although job burnout is common among bank employees, few studies have explored positive resources for combating burnout in this population. This study aims to explore the relationship between occupational stress and job burnout among Chinese bank employees, and particularly the mediating role of psychological capital. A cross-sectional study was conducted in Liaoning, China, during June to August of 2013. A questionnaire that included the effort-reward imbalance scale, the Psychological Capital Questionnaire and the Maslach Burnout Inventory-General Survey, as well as demographic and working factors, was distributed to 1739 employees of state-owned banks. This yielded 1239 effective respondents (467 men, 772 women). Asymptotic and resampling strategies explored the mediating role of psychological capital in the relationship between occupational stress and job burnout. Both extrinsic effort and overcommitment were positively associated with emotional exhaustion and depersonalisation. Meanwhile, reward was negatively associated with emotional exhaustion and depersonalisation, but positively associated with personal accomplishment. There was a gender difference in the mediating role of Psychological capital on the occupational str...Continue Reading

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Citations

Jan 20, 2016·International Journal of Environmental Research and Public Health·Dan Kan, Xiaosong Yu
Apr 18, 2020·The Cochrane Database of Systematic Reviews·Pei-Tzu LinChing-Chi Chi
Jun 9, 2018·International Journal of Environmental Research and Public Health·Amna AnjumSamma Faiz Rasool
Jul 26, 2019·BioMed Research International·Ya-Yuan HsuChih-Hung Lin
May 2, 2021·Complementary Therapies in Clinical Practice·G CiarloJ Hübner
Jul 3, 2021·International Journal of Environmental Research and Public Health·Fei LiuTingting Fang

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Software Mentioned

SPSS
PsyCap

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